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  • Dec 05
  • Eye and Ear Care
  • Placerville, California
  • Positive Experience
  • 205
  • REVIEW RATING 4/5

This is not a complaint but a balancing statement. I'm on my third set of Costco hearing aids and getting ready to buy the fourth pair (for $3000). My first audiologist retired, second one transferred and I dumped the 3rd because she didn't listen (ironic) and went to a different Costco. The audiologist there is great, works hard to adjust the aids to my hearing needs and makes sure I'm... Read more

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  • Oct 23
  • Eye and Ear Care
  • Calgary, Alberta
  • Defective Hearing Aids
  • 2
  • 2
  • 803
  • REVIEW RATING 5/5

I tossed my Siemens hearing aids in the trash. After spending over six thousand dollars for them and thinking I was set for life, it seemed each time I brought them in for adjustment, I left with less hearing. Eventually at the 5th year they pretty much both gave up the ghost and I was told that Siemens probably won't even repair them after 5 years. You could say they are disposable. The worst... Read more

Was this review helpful? 6 14

  • Oct 12
  • Eye and Ear Care
  • Miserable Service
  • 2
  • 2
  • 604
  • REVIEW RATING 5/5

Miserable experience. I'm a 20 year veteran of hearing aids and know what to expect. I would rather pay more in the long run for quality service and a less frightening experience. A 1 hr. appt. took over 2 hrs. The audiologist lacked training with the new Phonac Brio and the computer programming for it. There was no one to answer phones, so my appt. was interrupted 3 times and started 30 min.... Read more

Was this review helpful? 5 0

  • Jun 09
  • Eye and Ear Care
  • Unanswered Emails
  • 415
  • REVIEW RATING 5/5

9 unanswered emails for status on my WIDEX repair. 11 phone calls.... nothing. Package left by FEDEX (confirmed) but nothing from the repair center Line disconnected ???? Who knows? Line is no longer "in service". So, package delivered, no status, no update, no communcations, nothing at all. BUT..... they keep their web site up looking for business. Now, why is that? I suspect this... Read more

Was this review helpful? 0 1

  • Apr 30
  • Eye and Ear Care
  • Hearing Aids
  • 1
  • 1
  • 174
  • REVIEW RATING 4/5

Md hearing aids.....TOTALLY WASTED MY HARD EARNINGS ... IT A SCAM THERE CHEAP AMPLIFICATION ..WITH AN ADJUSTMENT? IF UR hearing is bad...you don't know where to adjust to in the end you end up damaging you're ears FURTHER? THAT'S RIGHT ALSO WHEN U ORDER COMES YOU NEED TO KEEP THEM FOR 21 DAY'S ...THEN U forget to return WASTED HARD CASH!!? Read more

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  • Oct 28, 2012
  • Eye and Ear Care
  • Worcester, Massachusetts
  • Siemens Hearing Aids
  • 21
  • 21
  • 2755
  • REVIEW RATING 5/5

Ok, 88 years old not a lot of money but pretty hard of hearing. So I trusted my audiologist. From the second month I started having problems with the aids. Well 2 years later and constantly bringing the aids back for repairs from the beginning, the warranted aids are gone and now I am told, NO more free fixes. My Son is mad as *** with Siemens not fixing the same issues from the start and... Read more

Was this review helpful? 54 85

  • Aug 17, 2012
  • Eye and Ear Care
  • Holbrook, New York
  • Widex Akia
  • 13
  • 13
  • 2218
  • REVIEW RATING 5/5

I purchased my third set of Widex aids in Phoenix and the dealer sold their business soon after. I have been wearing aids for almost 50 years and it is amazing how slow the technology changes. The dealers will woo you with all of the fancy graphs, channels and new ear pieces and none of them are any better than getting the right fitting. If your Widex dealer leaves or in some cases even if they... Read more

Was this review helpful? 39 50

  • Feb 16, 2012
  • Eye and Ear Care
  • Fountain Valley, California
  • 15
  • 15
  • 5945
  • REVIEW RATING 5/5

On a recent visit to the Costco hearing aid center located in Fountain Valley,Ca, I stopped at their hearing aid center and asked about the products and the prices. They are offering REXTON Receiver in the Canal hearing aids for $995.00 each which is an outstanding price for such a quality product. Independent Hearing Aid offices pay about $850 for the same product.The REXTON product is labeled... Read more

Was this review helpful? 119 287

  • Dec 12, 2011
  • Eye and Ear Care
  • Fountain Valley, California
  • 13
  • 13
  • 3163
  • REVIEW RATING 5/5

I STARTED WRITING ABOUT 4 YEARS AGO ON THIS BLOG. I THINK I WROTE ABOUT 150 ARTICLES, SOME AS LONG AS ONE THOUSAND WORDS. MOST OF THE ARTICLES WERE ABOUT THE PRODUCTS,POLICIES,AND PRACTICES, OF THE HEARING AID INDUSTRY, AT ALL LEVELS, INCLUDING MANUFACTURING,AND RETAIL. I ALSO WROTE ABOUT THE CHICANERY,DECEPTION,FRAUD, AND LACK OF ETHICS IN THE BUSINESS. I EXPOSED FALSE ADVERTSING,ETC,ETC,ETC. I... Read more

Was this review helpful? 72 70

  • Nov 10, 2011
  • Eye and Ear Care
  • Houston, Texas
  • Hearing Aids
  • 28
  • 28
  • 4046
  • REVIEW RATING 5/5

I have worn over 8 pair of hearing aids over the past 20 years, representing 7 different companies. First, I have found that the hearing tests that audiologists do have not changed much in 20 years and are not that relevant to hearing in the real world. Second, the engineers working at hearing aid companies do not understand something very fundamental: 90% of the time (at least), hearing... Read more

Was this review helpful? 130 101

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